Podcast

023 – Chris Ross : Your Keys To The Top

By October 9, 2020December 2nd, 2020No Comments

BCS 23 | Keys To The Top

 

The best sales companies are those who go from asking, “What are your numbers? How many sales are coming through? What does your pipeline look like?” to, “How many people did you make an impact with?” In this episode, Brian Covey talks to award-winning sales expert, entrepreneur, and Forbes member, Chris Ross, about the keys to making it to the top. Chris has led corporations and award-winning and high-performance sales teams and pioneered profitable business development programs for his own nationally accredited companies. He specializes in training international business executives, companies, and corporations on methods and techniques he has developed over the years on adopting both sides of the buyer-seller relationships. Chris is also currently contracted by 61 companies and corporations worldwide, where he aligns his sales process that is producing massive results and radical transformation.

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Chris Ross : Your Keys To The Top

We’re talking with Chris Ross, my guest that you are going to fall in love with like I did on the impact he’s making and what he’s doing for all of my friends, readers that are in the sales world. More important than the sales, making an impact in other people’s lives, how you control your energy and how you can give energy to other people and overall make a positive impact with those that you get to encounter every day and you work with whether they’re clients or your friends. We’re going to unpack a lot of that. We’re also going to dive into how do you scale your business and go to that next level. Chris has got some proven methods. You look at the guy’s resume outside of The Win-Win Effect Podcast, which is epic. You need to check that out. He’s also a member of the Forbes Business and Coaching Council, coaches over 60 different businesses and high-level executives. The resume goes on and on. I was impressed. I had to bring him on here. Chris, welcome. 

Thank you for having me on. I’m excited to serve your audience in any type of form or fashion. Let’s make it happen. Before we get started, I’m new to this. I have to step my game up. This is legit. I had an intro and I felt like I was on a game show. It was awesome.

Normally we would have done these and tried to do them in person. That’s not real. I’m like, “What can I learn?” This has been that. For everybody reading out there, you realize whether me, you, what you do, you need to figure out how you communicate. I realized if I was going to do something and connect with the audience. I love music and it gets me up and go and get the energy, which I know we’ll talk about. I surrounded myself with some people. I’ve been learning as best as I could. You want to deliver a quality product. I think it starts with a good intro, get it going and make it happen. Let’s jump into you. This is why we’re together. I know we could go through the bio and everything, but why don’t we give them a little background about what you’re up to? We can dive into some of the things I know that we connect. 

Just like everything else in life, it’s the ones I think that are most successful are the ones that adapt well to change and always trying to level up, trying to get better and get that 1%. That’s something we can always lean in to. For the most part, what I do is I make an impact with people and from there, corporations, companies, and in every aspect of my life, I live and die by that mantra. You have to put in the effort, make sure that you’re showing up, when you’re showing up you’re 100% present. They feel that energy from you and you’re being plugged into your source and making sure that you’re here to make any type of impact on the business side, but trying to change a small something about them that they weren’t aware of that could make a huge impact to the next 1, 3, 5, 10 down the road. That’s where you see that customer or client turns into a lifelong customer and client friend. The reason why I say friend, because even if they’re enrolled in a program, product or service, whatever that might be increasing their overall experience, that’s that dedication piece.

You talked about something there that we were talking about and tapping into your energy source and you have good self-awareness. I’ve watched and listened to some of your podcasts and watch what you put out. You were talking about EQs has been this big topic out there. You’re aware of what works for Chris and you’re able then to give from that source. I’d love to hear how did you discover some of that? Getting your energy right when we’re not in person is different than it used to be. Even if you are with someone in person, there are ways we can transfer energy whether you’re trying to make a sale or you’re trying to make a new friend.

It all starts with awareness and being clear. I spent a lot of time not coaching this but holding myself accountable to this way of thinking. You need to be alone in your own thoughts. That’s the only way for you to dissect what’s actually happening within your own mind. You can’t control your thoughts. You can direct them into a positive outlet and then asking yourself some difficult questions. It’s like, “Why am I feeling this emotion?” When you get upset, people can’t tell you what they’re feeling. That tells me they’re not aligned. They haven’t put in that work. It didn’t start off with me not touching any of the devices for the first five hours of my day.

It started off with 15, 20, 30 minutes. Over the years, it grew into that. Me being in the UK, I’m five hours ahead of the United States and my businesses are making an impact. I’m looking at it at a ten-hour window. The biggest battle I win every day is 5:00 AM. That’s what I’m clearing everything out so I can lean into my day. It’s mind, body, spirit. I’m trying to be aware of what I’m feeling. We’re men and we grew up in a generation and were raised by men in a different generation that isn’t allowed to show vulnerability, especially to a woman. I had a huge problem growing up.

I would suppress my feelings and it comes back from my sister. My older sister was born handicapped. She was only supposed to live until she was 4, 5 years old. I better watch her indirectly breathe through tubes, get sick every year and fight. My whole family has been fighting their whole lives. My dad has worked 2 to 3 jobs his whole life. I get my crazy ass work ethic from that. I’m always doing something. I’m a hyperactive person even when I was a kid. My mom tells a good story that when I learned how to walk, I ran everywhere. I didn’t walk, but when my foot is on the ground in the morning I was gone, but you’ve got to give me direction.

The whole point is you have to know where you’re going. A lot of people aren’t aware of what they’re feeling, what they’re going through. Are they organized? Do they have their task ahead of time of going and attacking my day? When I’m walking into my office, either I’m going on stage, whatever it might be, I’m attacking my day. I am not being reactive. I’m being proactive. There are some days in entrepreneurship you get punched right in the face. It’s all good because that’s what I live and die for. If it’s not going to be a challenge, I’m not going to make an impact. I’m not going to get better each and every day. I hope that gets springs bit on there. I know it’s a lot. I can get long-winded sometimes. I love what I do.

I love the passion and I love how you broke that down. You touched on several things. I would love to circle back. You’ve got this routine and I talk about this all the time. Routines matter and your routine may be different than my routine, different than readers out there. When in the morning matters. I know when I get out of sync and I’m the worst. If I don’t work out or do something productive in the morning, if you wake up and your alarm clock and you immediately have to run and get the kids ready for school, you’re already screwed for the day. Your day is already in shock. 

I’m not myself. I didn’t put in the work. What happens subconsciously is your brain is telling you, you should have been doing something else and you don’t know how to feel that. That’s being alone in your own thoughts and tapping into that subconscious because your subconscious controls your life.

I’ve been studying that subconscious. I’d love to get your thoughts on this one. You were talking about thoughts like, “We don’t control our thoughts. We can’t direct our thoughts.” I thought that was insightful you shared there. Do you mind telling me what you meant by directing your thoughts? For me, my brain is racing. I’m trying to keep up with it and I’m not keeping up with it. You’re able to direct your thoughts. I’ve listened to you talk about this. I noticed that especially in highly successful entrepreneurs, they’re able to balance all this chaos and have much clarity about where they’re going, why they’re going. How do you do that when you’re feeling out of that sort?

I do the same thing that I do with clients, buyers, companies, corporations, it’s the same method. I use it for myself and I have to identify my thoughts and feelings. I ask myself, “Is this a point of view conversation with my own head? Is it an emotional conversation?” I caught up my own damn emotions. I feel a certain way. “Why do I feel this way? Am I caught on my ego?” We can’t get rid of our ego. You learn how to manage your ego. In a lot of times when you become a top performer and you being a sports person, you would understand this, it’s that ego.

You have to learn how to channel that and manage it properly to be able to make an impact so when it’s the right time to move. A lot of times when I’m in board meetings, a conversation about making a big move with a company and they’re trying to talk about, “We need to expand or we need to scale from this level to this level.” It’s all about asking small little questions that make an impact. They go, “I don’t know why I’m wanting to do this. Maybe I’m caught on my ego and they’re trying to flex a little bit.” That’s a hard transition with people and directing your thoughts. You’re only directing them to a positive outlet and reframing. I do this a lot when I’m having conversations with people because we have anchors. Anchors are tied and you’re driving down into holding down emotions.

That’s that story that we’re all lying to ourselves about. That comes from your pre-programming, conditioning from other people’s limiting beliefs. We’re born into our pure self, 100%. What happens is everyone else is projecting and putting everything on us. What happens if you’re not alone in your own thoughts and you don’t learn how to tap into your subconscious, you can go through life and reacting to certain things and you end up, “I don’t know why I do things this way. I don’t know why I do.” You’ve heard people say this probably and I’ve had to suffer. I had to learn the hard way. There are certain relationships that I’ve had that they have never met me. I’ve been in long-term relationships with them because I wasn’t aligned and I’m being 100% authentic.

BCS 23 | Keys To The Top

Keys To The Top: When you make an impact, you’re asking really tough questions, but you’re forcing the salesperson or the company to change.

 

Where it all comes back to is that in order for you to be able to polarize that certain vibration, that frequency and attracting the right things in your life, you could be attracting things in your life that’s crap. You don’t realize that you’re putting out that vibration. I believe in the Law of Attraction. I believe in all this stuff to a certain point. I don’t sit at my home and do all the meditation things as other people do and whatever works for you. I’m not trying to insinuate or make little side jokes, but I’m trying to make it easier for myself to explain. You have to be 100% aware of what’s happening. A lot of people aren’t.

We had a conversation one time and they were like, “How high is your EQ feeling right now?” I was like, “I hope it’s high, but tell me because I missed something.” There are things in our peripheral that we do miss at times as we were talking about getting raised, not being fully present at the moment. People that have multiple devices up, they’re not engaged in that one conversation. They don’t go deep. I’ve learned this especially with our sales teams and we do a lot of similar coaching. How do you coach sales professionals through that? That is something. One, being aware of yourself, your feelings, the ego, you bring your emotions, where your energy is, but then connecting up with other people to make that connection. 

If a sale happens, that’s going to happen but I’m sensing almost that lack of connection even in the season. People aren’t together in person and maybe that was their secret power like, “I get in front of somebody, I can sell them anything.” How do you coach your clients and these high-level people on engaging and being present in the moment? You talked about asking those small questions. What do they add up? What does that start to look like? I think that could be helpful.

It’s the connection piece. There are a lot of things you said there that I’m going to try to touch on. It’s valuable information for people to understand and you said the connecting question. When people don’t ever connect, not listening enough to connect. The best salespeople, the best of the best, they’re good listeners and are aligned. They know exactly what they’re feeling and they can identify patterns. When you’re identifying emotional patterns, you’re looking for things that they’re not telling you. Potentially some things that they’re masking and not telling you the whole truth. You know when someone’s not telling you the whole truth. If you’re 100% present in that moment and you’re connected to your energy source or whatever that is, then you can feel that. You don’t need to tell me. I can feel it from you.

That’s a whole different ball game. When I’m coaching someone individually or a corporation, a team, I ask them difficult questions. I’m like, “When was the last time you felt connected to one of your buyers?” I wait. They’re like, “What does that mean?” It could mean a lot of things. It’s a trick question. Walk me through your process of you connecting. A lot of people and they go through, they have scripts. I believe in scripts. There are bullet points as an outline, that’s compliance. I’ve done a lot of trade schools in America and that’s where a lot of my educational background comes from in sales because it’s a completely different sale. It’s not in sales, it’s an enrollment. I got to enroll a person into a program to make sure they’re going to do well through the program, go through pass and review, complete the program, they’ll go and get a job.

If I don’t qualify them properly, then you’re going to have a problem. You’re not going to do well in your life. You invested how much money. You utilize your student loans, all these different things and the next thing you know, you’re screwed in life. If you’re not connecting with them and they don’t feel heard or listened to, then you’re not going to help. You’re doing that buyer a disservice, so don’t fail your buyer. That’s your opportunity. It’s your moral obligation. You have to serve. If you’re on the phone, I don’t care if you’re selling a popsicle, a T-shirt or a $100 million program, you have to connect. You have to know for sure. I look at every person I’ve ever given a recommendation to. I’m not here to sell them. I’m not there to do anything. I give you a recommendation. If I was in your situation, Brian, here’s how I would go about making an impact with this program, product, services, t-shirt, popsicle, whatever. It’s all about the experience. When you’re focusing on how I can increase the overall experience of the other person, you’re always going to win.

We’ve been talking a lot about experience and how it is different because, in most of our sales, we did have a chance to meet the buyers in person. We got to be part of that experience with them and get creative. How do you connect with somebody when you may not be able to meet them or you meet them when the mask is on? You’re not akin like you used to. I think you brought up a few things there for salespeople to stop and reflect, how often sales team sell like, “We’re going to sell.”

You get caught up in it. It comes from your leadership or lack thereof, management. A lot of times these VPs are harping on someone else. “You have to hit your quotas. You’re a director. This is what your job is.” You have to make sure they’re running their numbers. They’re not going to get on a phone. The best sales companies I’ve ever been around go from asking, “What’s your numbers? How many sales are coming through? What does your pipeline look like?” Then they switched that terminology and language to, “How many people did you make an impact with?” If they focus on that, I’ll guarantee you can increase revenue. I’m not talking about the companies that I get involved with and go from red to increasing revenue by around 400%, 500%. That’s how you do it. When you make an impact, you’re asking tough questions, but you’re forcing the salesperson or you’re forcing the company to change. That’s difficult for people.

You watch how many companies haven’t adapted and are non-existent, then you look at other companies that you go, “Where did they come from?” I’m noticing that too whether it’s through Instagram or Facebook. We all get marketed. I’ve noticed some of the trends of certain companies that have done fantastically. They’ve earned my business like, “I didn’t know that type of experience was there.” There’s going that extra mile. 

There’s never a roadblock in an extra mile. One place is never crowded, that’s at the top. I’m going to sound a certain way, but it is what it is. It is easy nowadays being at the top 1% of any industry because all you have to do is put in that extra effort and attitude. If you put in the effort and you have the right attitude, which you can be adaptable to change, you can make an impact, you can move. The people that I hired, the companies that I try to take on, I’m blessed and I don’t have to go out there and search for a business. People ended up finding me through alignment, frequency, recommendations and whatnot.

What I do for companies is I aligned to sales, marketing, operation and fulfillment. I bridged the gap with all of them. How many companies have you been around, Brian? The marketing doesn’t talk to the salespeople. That’s the stupidest thing in the world. It’s like you’re setting up your first day. Your salespeople are going to close on the first day, you expect them to close. It’s not even the copy is wrong. They’re speaking different languages. Also, you have the people when you pass them over from the salesperson, that point of contact and enrollment process, whatever the sales process is for you, then you have to turn them over to the operation side and going into the fulfillment. They’re always bad-mouthing the salespeople. You’ve got to bridge the gap. Everyone needs to be speaking the same jargon. Everyone needs to be speaking the same message. It’s one heartbeat, one mission, one outcome that success and you keep moving. Every single person in my companies, they say that.

I’d love to talk about that gap because we have a lot of people that are in real estate or mortgage that are reading. You hit on something direct head-on as sales, marketing, operations, fulfillment. The lack of alignment is where companies fail. Whereas when you are aligned, I’d give an example. We pulled our team together and people reading probably know this. You got record home sales, you got people refinancing left and right. It’s crazy. The demand is through the roof. We’re huddling up, coming up with ideas like, “What can we do here? How do we create efficiencies there? What ideas do you have? Should we be marketing that now?” To your point, what’s the language that we’re using? How do companies or leaders start to infuse that language to bridge the gaps because the gaps exist in great companies? Even when you’re performing well, there’s always room to continually improve and innovate. You’re never there, it’s a journey.

I’m going 100% agreeance with what you’re saying. I’m excited to answer this question. A lot of people call themselves leaders. They are not a leader. They’re a manager. It may be a top performer. The company wanted to hold on to and they promoted them, they were good at what they did but they can’t train it for shit. That’s what I see a lot. When I ask questions with them and say, “Walk me through your process. Who’s your team? Who is the weakest one on your team? Who’s the strongest one on your team? How are you facilitating their needs or wants, desires? Are you aligning and trying to get to the same outcome? Why are you here? Why are you in this role?”

People ask me that question even back when I was a regional director of admissions for our college. This was years ago before I decided to make that leap. They asked me that question like, “You think this is for you? This isn’t for you. I’m working 80 hours a week.” I’m honing on my skill and I’m going to take it. I’m taking it to the next level. I’m going to go into entrepreneurship. I was making good money with Corporate America, like $130,000 a year. Comfortable and security but I saw how much money I was making. The chairman, the people on the board, I was making millions of dollars. I was like, “I’ve got to go.” It all comes back from you being a leader within yourself. If you can’t lead yourself, how do you expect to lead someone else?

You can’t. It’s impossible. You can lead them up to their own expectations and their own limits because they all have limits. Every single last one of your team. Sometimes the best people on your team that isn’t performing at that peak performance level, you need the ones in the middle. When you look at a sales team or you look at any team of producing, you have your couple top performers, you have ones that are middle, then you have the ones that are underperforming. If you look at the stats and look at the ratios of these people, it’s usually around maybe 5% top performers if you’re good in the company. The middle is where you see the most, then on the bottom, you’ll see the underperforming ones. What I’ll do is I’ll take the underperforming ones and put them with the ones that are top performers and start mirroring them. What do they do? That’s how you get the top performers that turned themselves into leaders because they’re leading their own staff and their own team. That’s how it’s done.

BCS 23 | Keys To The Top

Keys To The Top: A lot of people that call themselves leaders are not leaders. They’re managers or top performers the company wanted to hold on to and got promoted.

 

You speak to that. One, you have a process and it’s clear. That’s what I love and I was excited to have you on is because a lot of leaders or people that want to be leaders, let’s call it what it is. They’re wanting to be a better leader. That’s the audience I want to speak to. It’s not the people that want to fake it or be a manager and micromanage.

They don’t know how. What’s happened is they’re looking up to people that are looking for outside sources for more knowledge knowing how to be a leader and how to be effective. First, you have to hold yourself accountable. Are you holding yourself accountable for things you do not do? That’s a hard question. Luckily for myself, I was exposed at a young age. I went to the military at seventeen and I got around some good leaders in the military. There’s a reason why the military trains until their eyes bleed because they tapped into their subconscious and they want to make sure that they’re not going to freeze at a moment’s notice when it’s game time. That’s why they practice and train as much as possible. I don’t like the word practice. The practice is nothing, you’re training. I take the same type of methods, the same core values that I learned within the military and I applied it to my life. That’s direction. Do you mean to tell me the military has been there for how many years? Have you ever seen them lockup shop? They must have a good method.

Look at all the great leaders that have come out. I think all of us that either have served or have family that has served. Some of the best leaders come out and there are a discipline and a commitment. I love that you correlated those two together. If you took your top lesson out of the military and you’re applying it and a leader is out there reading, what’s something they could learn if they didn’t serve in the military as you did? What was that one big takeaway as a leader you could take from the military into business life or entrepreneurship?

Always make sure that you’re training the next one up for your role. You’ll have that person. Sometimes you don’t have to pick that person, that person will come to you. They’ll ask you questions. They’ll ask you situation questions rather than leadership questions or something about skills. I’ve never learned anything from a sales leader or a sales trainer. I never learned their stuff. I picked pieces off of certain things, then try to apply it. What works? Debunk it, get it out of there, it’s not working for me because I’ve learned from a long time ago that the best approach is your approach. You’re not going to fold that way. You’re not going to fold on any pressure. I perform well underneath pressure, but that comes from my upbringing. If my dad is not going to get my attention, he’s going to have to yell at me so he’ll get my attention. I get motivated by these things, but a lot of people get de-motivated and they go into their own little shell. You have to identify these things. If you’re always turning the next one up, you’re making sure every person on that team is trained in the next one up.

I love that you say that because that’s been something for me coming out of sports and all that. It’s a sports thing. If you got injured, who’s the next one up? You have to bring people with you to sports. Football talks about that all the time. If somebody gets hurt, you know your role, you know your position, you know you could jump in and that’s the strength of a great team. They are teams, they aren’t performing as individuals. The military does it better than anybody, “Check your ego at the door. We are a team.”

It’s all about the team because there are no individuals on that team. They play different roles, but there are no individuals because it’s one heartbeat, one mission, one outcome that’s a success. They have to be bought into your mission. If they’re not bought into the mission, dedication and into that voice, then they’re not going to be speaking the same language. I have walked into companies and told them to fire their top salespeople, “They are cancer. Fire them.” If you don’t do it, you will lose. “They account for 60% of my commission or 60% of my earnings in revenue.” Find five other people to get to that level. You have to be conscious of the fact of what you’re putting out.

You’re sending off the wrong message. You know he’s a jerk-off? You’re sending a message to everybody else so they can be a top performer. They can do whatever they want. You got up. That’s a hard conversation with a VP or a CEO. Me having it. They’ll look at me and they’ll go, “He’s 39 years old? What does he know?” I know what it takes because I’ve been there and I’m doing it now. You see all these gurus and they’re selling all these bullshit programs.

When they’re selling on these programs, you never buy a program off of someone who has only made all their income off of those programs. Where they made their money? I’ve made my money on a lot of different revenue streams in a lot of different industries. I have activities where I make and produce a lot of revenue. I have activities where I’m able to work on myself, the environment and working on leadership qualities within my staff. That’s what it’s all about. You’ve got to give back. If you’re not giving back, then they’re going to see that. They’re going to feel that most importantly.

They won’t be a part of a team. Nobody wants to be part of a team that’s all about the one person or to your point. It’s all about those top performers that everybody knows are jerks and are not team players. As you’re speaking about that, have you read the book Extreme Ownership?

By Jocko? I have. That’s fire. What was the second one?

The Dichotomy of Leadership.

I didn’t read that one. The first one was like, “Whoever picks his book up, you can go lead a team, but you need to first lead yourself.”

You nailed it. When you were talking, I thought about a quote that stuck with me from that book. It was about leadership and it was talking about, “It’s not what you preach, it’s what you tolerate.” I thought as you were saying that, I’m like, “That is it right there.” As a leader, what are your standards? 

You never compromise them. Once you compromise them and your team sees that, hang it up.

You lowered the standard.

You lower the bar. It was John Maxwell’s The 5 Levels of Leadership. You try to get that pinnacle level. The first level starts off as you’re falling because they have to, or they have to keep moving up. It takes constant communication. You’ve got to communicate. “What’s going on? Walk me through the process. What are you doing that he’s not doing or she’s not doing?” I have walked into a company, it’s no joke. I’ve walked in there and I’ve observed for the first couple of days. I’ll speak after that. It’s hard for me sometimes. I’m passionate about what I do and I love it.

I sit there and I’ll ask them like, “Give me your script. Where’s your script?” I get handed 5 or 6 different scripts on the same setting. I’m like, “There’s everything wrong with your company.” They have the revenue because it’s a massive corporation. Those are the ones that need the most help because they have people that they’re learning sales from that can’t do it. I’m not going to quote names, but I’ve met some of these people and they can’t. They looked at me in the face. It’s like, “Chris, I have to keep selling the programs because people keep buying them.” I’m like, “You’re making my job easy.” It’s all good. I’ve been working a lot on my personal brand for the last year. That’s where the podcast came from, when people ask me like, “Chris, go on a podcast.” I’m like, “I don’t have time for that. I already got money.” 2019, I decided to throw my hat in the ring. “If they’re calling themselves the top dog, I want to see part of that conversation.”

We could go on forever. I have thoroughly enjoyed this. I’m going to have you back on because there are other things I want to cover. You dropped some incredible nuggets of wisdom. Where can people find more and follow you, Chris, on your journey because I’ve seen you building your brand and all that? I want to make sure people follow along and engage with you.

I’m open to anybody that I talk to. A hardware store you’ll see inside of my office, I’m the same cat. The easiest place to find me is the podcast, The Win-Win Effect. I’m grateful. I’m blessed. When I very first started, I was like, “My mom and dad will listen, or the companies that I’m involved in, they’ll listen.” It’s turned into a massive thing that people are just dying to listen to every episode coming out. We get many messages on a Friday like, “Can we get more episodes in a week?” which is unheard of.

BCS 23 | Keys To The Top

Keys To The Top: Sometimes the best people on your team that aren’t performing at that peak performance level are the ones in the middle.

 

All I’m trying to do is I’m like, “How can I increase their experience more?” I keep bringing on more guests and whatnot. It’s ChrisRossOfficial.com. There’s a lot of rebranding I have going on with my corporations. I stepped away from a CEO role from one company. I moved into a chairman role. I hired an executive staff and that’s launching. I’m blessed and I’m grateful for everything. That’s probably the easiest place or Instagram. My team has focused their attention on that. That’s grown a lot. It’s @ChrisRoss. I did win the trademark for that one finally, but all the other platforms are @ThisIsChrisRoss.

I’m easy to find. You reach out to my staff, Karlym. She’s my executive assistant. She’s been around for years. When you find great people, you treat them well where they never want to leave that mission because they’ve all bought into it and are bought into you. That’s a huge responsibility piece right there because that holds me accountable. I got a lot of people counting on me. There are kids, communities, everyone counting on me to do what I do, and I got zero excuses. Reach out to me. I’m an open book. Our staff, they’re more than welcome if you can’t get me directly, they’ll make sure that they’ll drive it towards me for sure.

That’s why the best people, the most successful thrive under pressure. I’ve picked that up and you shared some incredible stuff. His journey has been nothing short of spectacular watching him rise up and he’s sharing a ton of value. If you’re looking to learn and up your game, wherever that is, make sure you follow along. Make sure that you like, subscribe, leave us some comments and feedback. If you have any guests that you want us to bring on, a lot of these guests have come because of a direct connection or referral. That how we find the best people out there to bring on. Thanks for engaging. Remember to keep pushing yourself, learning and growing every day. That’s our mantra. Make sure that you’re giving your best to the world. We need each of us to step up and rise up to the next level. Have a good one. We’ll catch you in the next episode.

Take care. I loved it.

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About Chris Ross

BCS 23 | Keys To The TopHe specializes in training international business executives, companies, and corporations on methods, techniques he has developed over the years on adopting both sides of the buyer-seller relationships.

Chris is also currently contracted by 61 companies and corporations over the world, where he aligns his sales process that is producing massive results and radical transformation.

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